T&C's and Privacy Policy

General Information
www.chakrawellnesswithdag.com website ("the Website") is owned and managed by Dagmara Lesiow-Laszczewska, owner of Chakra Wellness with Dag trading under Caledonian Rock Shop Ltd ("CRS"), a Glasgow limited company in Scotland, UK. Before using the Website, please read these Terms and Conditions carefully. By accessing or making use of the Website, you acknowledge your agreement to adhere to these Terms and Conditions.

 

​Content Disclaimer
All information, materials, and services available on the Website are provided "as is" without any guarantees or warranties. While CRS endeavours to ensure that the Website content remains accurate and up to date, we do not warrant its completeness, accuracy, or availability, nor do we take responsibility for the content of any third-party websites linked from or referenced by the Website.

 

Third-Party Website Content
Links to third-party websites or companies featured within the CRS service directory do not constitute an endorsement by CRS. We hold no liability for any issues arising from external content, including copyright infringement or other legal matters. Accessing and using third-party websites is solely at the user's discretion and risk.

 

Copyright Information
The content on the Website, including text, images, and other materials, is either owned by CRS or used under license. You are not permitted to copy, modify, publish, distribute, sell, or transfer any content from the Website without obtaining prior written consent from CRS. However, downloading, printing, or copying content for personal, non-commercial use is allowed. Redistribution of Website content to others is permitted, provided it is not for profit.

​

In accordance with the European Commission's Regulations on Electronic Commerce (2002), Internet Service Providers (ISPs) are permitted to cache Website content in the normal course of business.

 

Privacy Policy
Like most websites, Chakra Wellness with Dag uses cookies to enhance your browsing experience. To learn more about cookies and how they work, please visit AboutCookies.org.

​

This Privacy Policy explains how and when we collect, use, store, and share your personal information when you purchase products or services, book classes or events, contact us, or otherwise interact with www.chakrawellnesswithdag.com and its associated services.

​

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including payment providers such as Stripe and PayPal, or any other third-party websites or services you may access through our website.

​

Information We Collect
To process your order or booking, we require certain information that you authorise us to collect, including:

• Your name

• Email address

• Phone number

• Payment information

• Details of the products or services you purchase

You may also choose to provide additional personal information when contacting us directly, for example when making a special request or asking a question.

​

Legal Basis for Processing Your Information
We process your personal information on one or more of the following legal grounds:

• To fulfil our contractual obligations, including processing orders, bookings, providing customer support, and resolving disputes.

• Where you have given your consent, such as subscribing to our newsletter. You may withdraw your consent at any time.

• To comply with legal or regulatory obligations, including tax and accounting requirements or responding to lawful requests.

• Where processing is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms. This includes improving our website, services, and customer experience.

We also process your information where necessary to comply with applicable consumer protection and online selling regulations.

​

Information Sharing and Disclosure
Protecting your personal information is important to us. We only share your information in limited circumstances, including:

​

Business Transfers
If Chakra Wellness with Dag is sold, merged, or undergoes a business restructuring, your information may be transferred as part of that transaction, but only where permitted by law.

​

Legal Requirements
We may collect, use, retain, or disclose your personal information where we reasonably believe it is necessary to:

• Comply with legal obligations or government requests.

• Enforce our terms, policies, and agreements.

• Prevent, investigate, or address fraud, security, or technical issues.

• Protect the rights, property, or safety of our customers, business, or others.

​

Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy.

We may also retain certain information where required to comply with legal, tax, or regulatory obligations, resolve disputes, or enforce our agreements.

Your customer information is stored securely through www.chakrawellnesswithdag.com and any associated systems required to provide our services.

We may use the email address or telephone number you provide to contact you regarding your order, booking, or enquiry.

If you subscribe to our newsletter, we will retain your name and email address until you choose to unsubscribe. You may request removal from our mailing list at any time.

​

Your Rights
If you reside in the United Kingdom, the European Union, or another jurisdiction with applicable data protection laws, you may have the following rights regarding your personal information.

​

Access
You have the right to request access to the personal information we hold about you and to receive a copy of that information.

​

Correction, Restriction and Deletion
You may request that we correct inaccurate information, restrict how we use your information, or delete your personal information. Unless we are legally required to retain your data, we will comply with such requests wherever possible.

​

Object to Processing
You have the right to object to certain types of processing, including:

• Processing based on our legitimate interests.

• Receiving marketing communications after previously giving consent.

Where you object, we will stop processing your information unless we have compelling legal or legitimate grounds to continue.

​

Complaints
If you believe your personal information has not been handled in accordance with applicable data protection laws, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO).

How to Contact Us
For purposes of EU data protection law, Dagmara Lesiow-Laszczewska, is the data controller of your personal information. If you have any questions or concerns, please feel free to contact us.

​

Chakra Wellness with Dag – trading under Caledonian Rock Shop Ltd
Address: 1173 Gallowgate, Unit 1B, Glasgow, G31 4EG UK
Email: chakrawellnesswithdag@gmail.com
Phone/WhatsApp: +44 7925527093
Company Registration No: SC881696
VAT Number: GB500719817

These terms are governed by the laws of Scotland, and any disputes shall be subject to the jurisdiction of the Scottish courts.